Gentle, Expert Ostomy Care.

Ostomy Assessment and Care You Can Trust.

Ostomy care is not one-size-fits-all. Every person, every stoma, and every lifestyle is different. Our nurses provide both hands-on care and education, supporting you at whatever level you need. We can complete ostomy appliance changes for you, guide you step-by-step, or help you build confidence to manage independently.

We also work in coordination with your physician, surgeon, and broader healthcare team helping to identify concerns early, support existing treatment plans, and ensure your care remains consistent between medical appointments.

Our focus is always on protecting and restoring skin health, achieving a secure and comfortable appliance fit, preventing complications before they worsen, and supporting your independence over time.

Clinical Ostomy Care — With a Personal Approach

Ostomy care is not one-size-fits-all. Every person, every stoma, and every lifestyle is different.

Our nurses provide both hands-on care and education, supporting you at whatever level you need. We can complete ostomy appliance changes for you, guide you step-by-step, or help you build confidence to manage independently.

We also work in coordination with your physician, surgeon, and broader healthcare team—helping to identify concerns early, support existing treatment plans, and ensure your care remains consistent between medical appointments.

Our focus is always on:

  • Protecting and restoring skin health

  • Achieving a secure, comfortable appliance fit

  • Preventing complications before they worsen

  • Supporting your independence over time

Common Concerns We Help With

Many clients reach out when they are dealing with:

  • Ongoing leakage issues

  • Skin irritation, redness, or breakdown

  • Difficulty managing or completing appliance changes

  • Poor fit or discomfort

  • Uncertainty about which products to use

  • Adjusting after new ostomy surgery

These issues are common—and often very manageable with the right support.

Close-up of gloved hands holding a petri dish and a sterile swab, ready for a medical or microbiological test.

Ostomy Assessment & Care 

A comprehensive 60-minute assessment of your stoma, skin, and appliance fit. We can complete a full appliance change during this visit and provide clear recommendations and a personalized care plan.

This visit includes:

  • Stoma and skin assessment

  • Appliance fit review

  • Ostomy change (if needed)

  • Troubleshooting leaks or irritation

  • Product recommendations

  • Personalized care plan

This visit helps you:

  • Improve fit and wear time

  • Reduce leaks and skin issues

  • Get hands-on support

  • Find the right products

  • Leave with a clear plan

Ostomy Care Follow-Up

Ostomy Services

Ostomy Care Follow-Up

Ongoing nursing care and support to monitor progress, perform or assist with appliance changes, and adjust your care plan as needed.

This visit includes:

  • Review of stoma and skin health

  • Appliance change or assistance

  • Monitoring of previous concerns

  • Adjustments to fit or products

  • Ongoing education and support

This visit helps you:

  • Maintain healthy skin

  • Prevent recurring issues

  • Improve comfort and fit

  • Stay on track with your care

  • Receive continued support

Advanced Ostomy Care & Troubleshooting

Focused nursing care for clients experiencing ongoing challenges or complications such as frequent leaks, difficult fittings, or chronic skin irritation.

This visit includes:

  • Comprehensive stoma and skin assessment

  • Management of irritation, breakdown, or leaks

  • Troubleshooting appliance fit and function

  • Support with pouching systems and accessories

  • Guidance for high output, odour, or discomfort

  • Communication with healthcare providers as needed

This visit helps you:

  • Resolve persistent or complex issues

  • Improve comfort and appliance reliability

  • Manage ongoing skin concerns

  • Find solutions when standard approaches haven’t worked

  • Feel more confident in your care

Black and white photo of a person holding a round object with a circular opening, seen from the side.

New Ostomy Education & Support

Hands-on teaching and guidance to help you learn ostomy care at your own pace. We can demonstrate, assist, or guide you through appliance changes until you feel confident.

This visit includes:

  • Step-by-step ostomy care education

  • Appliance change demonstration

  • Guided hands-on support (as needed)

  • Skin care and hygiene guidance

  • Product and supply review

This visit helps you:

  • Learn safe, effective ostomy care

  • Build confidence with changes

  • Develop a routine that works for you

  • Understand products and options

  • Feel more independent

Person wearing gloves preparing a sterile mask for medical use.
A medical professional wearing gloves inserts a device with a tube into a patient's abdomen near the navel, likely for medical drainage or access.

In-person and remote options

Based in Courtenay, BC, we serve Campbell River, Parksville, and Qualicum in-clinic or in-home, wherever you need us.

Three women in medical scrubs walking and chatting in a hospital corridor, one holding a coffee mug, smiling and laughing.